Question 1

How much does a MacBook screen replacement cost in Lahore?

Accepted Answer

Screen replacement costs vary by model. For MacBook Air, it typically ranges from PKR 22k to 45k. For the newer MacBook Pro models (M1/M2/M3), it can range from PKR 65k to 120k depending on the specific Retina panel version.

Question 2

What is the cost of MacBook battery replacement?

Accepted Answer

Battery replacement generally costs between PKR 10,000 and PKR 38,000. This includes the high-quality OEM battery and professional installation with a warranty.

Question 3

How much do you charge for water damage repair?

Accepted Answer

Water damage repair starts with a free diagnosis. Initial board cleaning and chip-level technical work typically cost between PKR 8,000 and 45,000. If multiple major components are fried, we will provide a final quote after inspection.

Question 4

What payment methods do you accept?

Accepted Answer

We accept Cash, Bank Transfers, and most popular mobile wallets like JazzCash and EasyPaisa for your convenience.

Question 5

How long does a typical repair take?

Accepted Answer

Software issues and battery replacements are often done same-day (2-4 hours). Logic board repairs and screen replacements typically take 2-4 business days as they require extensive stress testing.

Question 6

Do I need to book an appointment?

Accepted Answer

No, we welcome walk-ins at our Gulberg III lab from 10am to 8pm. However, booking via WhatsApp can help us prepare the specific parts for your model in advance.

Question 7

Do you offer a free diagnosis?

Accepted Answer

Yes! We provide a free initial technical inspection for all Macs. We will tell you exactly what is wrong and the cost involved before we start any work.

Question 8

Can I watch while you repair my Mac?

Accepted Answer

For basic external repairs, we have a comfortable waiting lounge. For micro-soldering and logic board work, the unit must go into our sterile lab environment where we use microscopes and IRDC stations.

Question 9

What does your 90-day warranty cover?

Accepted Answer

Our warranty covers the specific part we replaced and the technical labor performed. If the same issue recurs due to part failure or workmanship, we fix it again for free.

Question 10

What is NOT covered by the warranty?

Accepted Answer

The warranty does not cover new physical damage, new liquid spills, or issues unrelated to the original repair. For example, if we fixed your screen and 2 months later your battery fails, that is a separate issue.

Question 11

How do I claim a warranty?

Accepted Answer

Simply bring your Mac and the digital/physical receipt to our shop. Our system logs every repair by serial number, so we can verify your claim instantly.

Question 12

Will my data be wiped during repair?

Accepted Answer

We make every effort to preserve your data. Unlike official centers that wipe data as standard policy, we only wipe data if it's strictly necessary for OS restoration, and we always ask you first.

Question 13

Do you use original Apple parts?

Accepted Answer

Apple does not sell parts directly to independent shops. We use 'OEM Grade' parts, which are manufactured to the exact same technical specifications as the originals, often sourced from the same production lines.

Question 14

Are the parts used new or refurbished?

Accepted Answer

We prioritize brand new parts for batteries, screens, and keyboards. For rare parts on vintage models, we may use high-quality tested pull-offs, but we always disclose this and provide a warranty.

Question 15

How do you source your chips for logic board repair?

Accepted Answer

We import specialized ICs, MOSFETs, and SMC controllers directly from reputable global suppliers to ensure we have the correct components for high-precision micro-soldering.

Question 16

How can I send my Mac from another city?

Accepted Answer

You can use TCS or Leopards Courier. We recommend their 'Box Service' for extra safety. Please WhatsApp us for our exact delivery coordinates before shipping.

Question 17

How should I pack my MacBook for shipping?

Accepted Answer

Use the original box if possible. If not, use at least 3 layers of bubble wrap and a sturdy cardboard box. Fill any empty space with foam to prevent movement.

Question 18

Is the return shipping insured?

Accepted Answer

We can arrange insured return shipping upon request. The cost of insurance is typically a small percentage of the device's declared value.

Question 19

Which MacBook models do you service?

Accepted Answer

We service every model from the latest M3 MacBook Pro down to vintage 2007 White MacBooks. We have a deep inventory of parts for both Intel and Apple Silicon machines.

Question 20

Do you repair iMacs and Mac Minis as well?

Accepted Answer

Yes, we handle all Mac desktop hardware including iMac 21/24/27-inch, Mac Mini, Mac Studio, and Mac Pro towers.

Question 21

Can you fix the new M1, M2, and M3 MacBook logic boards?

Accepted Answer

Yes! We are one of the few labs in Lahore equipped with the specific schematics and boardviews required for the newest Apple Silicon motherboard repairs.

Question 22

Do you repair iPads or iPhones?

Accepted Answer

No. To maintain our position as Pakistan's top specialist, we focus 100% of our equipment and training solely on the Mac laptop and desktop lineup.

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